Front Office Operations & Administration

Prepare for a professional career in the hospitality industry with our Front Office Operations & Administration course. This program covers essential front desk duties, guest services, communication skills, and administrative procedures needed in hotels and similar establishments.

Course Modules

  • Introduction to Front Office

  • Role of Hotel Front Office

  • Role of Receptionist

  • Check-in and Related Procedures

  • Legal Aspects & Security

  • Social Skills & Diplomacy

  • Tariff, Staffing, Group Bookings, Hotel Accommodation Plan

  • Computer Foundation

  • Front Office Daily Operations

  • Reservation and Switchboard Operation

  • Guest Briefing

Course Duration

  • 3 Months

Total Fees

  • TZS 580,000/=

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